Avaya IP Phone Systems – the Best Business Phone Solution for Your E-Commerce Enterprise

The Avaya IP phone systems offers a wide array of options for e-commerce enterprises to stay in touch with their consumers. It is a comprehensive, all-encompassing solution that helps you scale your consumer business without escalating the costs.

In today’s time and age both consumers & employees for a company are scattered in different geographical locations. This requires effective liaison and systems that facilitate seamless communication. Alongside voice, increasingly it is required for systems to be able to share and transmit data – images, videos and multimedia – this implies that an archaic phone system is unlikely to be helpful.

Avaya’s IP phone solutions provide the hardware that gives you the ability to connect all stakeholders on a single platform – your people, your customers, your partners. The business phone solution offers – PABX, VOIP and other technologically advanced features that help you stay ahead of your competition while delivering an excellent customer experience.

Some of the key benefits delivered by the Avaya business phone systems include

·         Cost-effective: Avayabusiness phone systems can help your e-commerce business enterprise improve its communications capabilities without increasing the cost factor. The phone hardware is energy efficient, thereby decreasing monthly maintenance costs as well.

·         Scalability: Scale your communications infrastructure to be able to handle up to 1000 users at a single site. Additionally, this can be achieved without having to replace the current technology.

·         Real-time collaboration: Collaborate with your client, colleagues and other stakeholders via virtual video conference rooms for mobile and desktops.

·         Real-time tracking: Improve your customer interactions with the ability to track, record and report calls in real-time. Also track the location of your sales or service personnel with geo-presence feature.

·         Improved service delivery: By integrating the business phone systems with desktop applications or multi-layered automated attendants and mobility applications deliver an improved level of customer satisfaction.

·         Device Independence: The phone solutions can be integrated with popular smart devices and allow for full desktop communication capabilities ensuring that your employees are available for the customer – anywhere, anytime.

·         Easy to manage: A single interface management from a multiple site and the ease of drag-and-drop features makes the Avayaphone system extremely easy-to-manage for your e-commerce enterprise.

·         Robust & reliable: The system has built in redundancies to ensure that you are always available for your consumer, improving your reliability index.

Overall, the AvayaIP phone solution for small and medium e-commerce enterprises is a perfect fit for you to deliver improved customer satisfaction at no additional cost. Coming with a wide array of features and option, it is a great value for investment.