Australia stands at the cusp of a
communication revolution. By creating the largest and most sophisticated
broadband network across the country, Australia will become the hub of
economic, technologic and social betterment as the impact of the National Broadband
Network takes full shape.
While it is no secret, that just
about every aspect of our lives will be impacted by the NBN, it is important to
note that several of the social infrastructure capabilities stand to gain the
most. Advancements in communications are set to revolutionize the healthcare
sector as never before, and Australia, with the advent of the NBN-era will
stand at the forefront of these changes.
Healthcare is that part of the social
infrastructure, which is vital for the growth of the nation. A healthy populace
is a precursor to the advancement & growth of any nation. However, the
sector has been often been bogged down by the sheer weight of the populace it
needs to cater to. Facilities are often outweighed by the number of people. Or
the distance at which the facilities are available are beyond the reach of
certain sections of the population.
The NBN will be a much required, shot
in the arm for the healthcare providers to improve their services and offer a
better patient care experience. NBN in Australia will help create a connect
with the patients, improve services, create new platforms of service and expand
the existing footprint of service. In other words, the NBN will open up a
plethora of new opportunities whilst helping existing providers augment their
current services. Some of the key areas wherein NBN is likely to improve
services include:
·
Patient Connect:
Patients will now have improved
platforms to connect with the healthcare services providers. Robust
technologies will now enable patients on the farthest end of the spectrum to
come into the mainstream and have better access to healthcare services.
Healthcare providers will now be able to remain in touch with the patients and
thereby prevent various diseases prior to their occurrence.
·
Patient Experience:
No more long queues and waiting
times. Connect with the healthcare provider quickly and find better response.
Healthcare service providers can now make their platforms more intuitive and
patient-centric to ensure patients have a favourable and pleasant experience.
Improved PABX systems
can now be commonplace, thereby equipping healthcare providers with
auto-dialling, auto-response and auto-forward options – each of these can be
great tools of improving patient experiences.
·
Patient Handling:
Cater to your
patients armed with more data about them, such that you can provide them with
more personalized and accurate advice. Personalized services ensure that your
patients not only receive the exact care that they need but have a much more
favourable outlook towards your service.
No comments:
Post a Comment